Privacy Policy
At The Carpet Queen Our, your privacy is of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights concerning your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you make a purchase, contact us, or subscribe to our newsletter.
- Payment Information: Credit card details, billing address, and other payment-related information when you make a purchase.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and the time spent on our site.
- Cookies: We use cookies to enhance your browsing experience. These are small files stored on your device to remember your preferences and actions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To send you updates, promotions, and other marketing communications.
- To improve our website and customer service.
- To respond to your inquiries and provide support.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.
- Legal Requirements: If required by law, or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Your Information
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time.
6. Cookies
You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Carpet Queen
info@thecarpetqueen.com
704 633 5951
[801 West Innes Street, Salisbury NC 28144]